Skip to main content

Email Templates

Email templates control the HTML content of automated notifications sent by Dossier. There are two scopes:

ScopeLocationPurpose
OrganizationTemplates → EmailProject and finding notification emails
TenantTenant Settings → EmailAuth and invitation emails

Organization Email Templates​

Navigate to Templates → Email Templates in the org-scoped sidebar.

Route: /org/:id/templates/email-templates

These templates are used for:

  • Project status changes (planned, active, paused, completed, canceled)
  • Finding status changes
  • Finding comments
  • Form submissions

Email Template types

Editing an Organization Email Template​

Step 1: Click a template row​

Open the email template editor.

Email Template details

Step 2: Edit the HTML content​

Templates use Handlebars syntax for dynamic placeholders (project title, client name, finding severity, etc.).

Step 3: Save​

Click Save to apply changes.

Tenant Email Templates​

Navigate to Tenant Settings → Email Templates.

These templates are used for:

  • User invitation emails
  • Auth0 password reset emails
  • Auth0 email verification emails

Tenant email Templates

See Tenant Email Templates for editing instructions.

info

Organization email templates are seeded automatically when an organization is created. Tenant email templates are seeded at tenant bootstrap.